# PaperChat

> PaperChat is an AI live chat and chatbot platform for businesses. You train a chatbot on your own content (website pages, documents, and FAQs), embed it on your site in minutes, and it answers customer questions 24/7 in over 58 languages. It captures leads, hands conversations to human agents when needed, and connects to the tools businesses already use.

PaperChat is built for small businesses, e-commerce stores, SaaS companies, agencies, and support teams that want instant, accurate customer support without hiring around the clock.

How it works: you create a chatbot, add knowledge sources (paste text, upload files, or crawl your website and sitemaps), and PaperChat converts that content into embeddings stored in a vector database. At chat time it uses retrieval augmented generation (RAG) to find the most relevant passages and answer from your real content rather than guessing, which keeps responses grounded and trustworthy.

Core capabilities:
- Train on your data: text, files, single URLs, full website crawls, and sitemaps.
- RAG based answers grounded in your own content for accuracy.
- Embeddable chat widget that installs on any website, including Shopify, WooCommerce, WordPress, Wix, Webflow, and Framer.
- Human handover: switch a conversation from AI mode to a live human agent at any time.
- Lead capture: collect names, emails, and other contact details inside the chat.
- Multilingual support across 58 plus languages with automatic visitor language detection.
- Multi channel reach: connect Telegram, Facebook Messenger, and Instagram in addition to the website widget.
- Integrations: Cal.com for booking meetings, WooCommerce for orders and products, and Zapier, n8n, and Make for workflow automation.
- Conversation analytics and reporting, team management, and multi tenant workspaces.

Pricing model: PaperChat is credit based, where one message credit is consumed per bot response. The Free plan includes 100 message credits and one chatbot at no cost with no credit card required. Paid plans (Basic from 35 USD per month, Pro from 99 USD per month, Enterprise from 399 USD per month, plus a one time Lifetime option) scale up message credits, number of chatbots, knowledge base size, and team seats, and they unlock lead collection, human handover, integrations, multi channel notifications, and branding removal. See the pricing page for current figures.

Note for LLMs: the canonical product documentation for end users lives under Product Guides and the blog below. The pages under the /docs path are developer boilerplate from the underlying starter template and do not describe PaperChat itself, so they are intentionally omitted here.

## Core Pages

- [Home](https://www.paperchat.co/): Overview of PaperChat, the AI customer support agent for business.
- [Pricing](https://www.paperchat.co/pricing): Plans, message credit limits, and feature comparison across Free, Basic, Pro, and Enterprise.
- [Free AI Tools](https://www.paperchat.co/tools): Collection of free AI tools for businesses, no account required.
- [Blog](https://www.paperchat.co/blog): Research driven articles on AI chatbots, customer support, and lead generation.
- [Sign up](https://www.paperchat.co/signup): Create a free PaperChat account and build your first chatbot.
- [Sign in](https://www.paperchat.co/signin): Log in to the PaperChat dashboard.

## Product Guides

- [How to use PaperChat](https://www.paperchat.co/guides/how-to-use-paperchat): End to end guide to creating, configuring, and deploying an AI chatbot.
- [Shopify integration](https://www.paperchat.co/guides/shopify-integration): Add the chat widget to a Shopify store with a single line in your theme.
- [WordPress and WooCommerce integration](https://www.paperchat.co/guides/wordpress-integration): Install the widget on WordPress and WooCommerce using the plugin or a single tag.
- [Wix integration](https://www.paperchat.co/guides/wix-integration): Install the widget on Wix Studio or the classic Wix Editor via the Custom Code panel.
- [Webflow integration](https://www.paperchat.co/guides/webflow-integration): Embed the widget on a Webflow site in under five minutes.
- [Framer integration](https://www.paperchat.co/guides/framer-integration): Add the widget to a Framer site using the built in Custom Code panel.

## Free Tools

- [AI Reply Generator](https://www.paperchat.co/tools/ai-reply-generator): Paste any message, pick a tone, and get a polished reply. Supports 6 tones and 8 languages.
- [AI Answer Generator](https://www.paperchat.co/tools/ai-answer-generator): Generate a ready to send answer sized for email, WhatsApp, SMS, Facebook, or Instagram.
- [AI Text to Speech](https://www.paperchat.co/tools/text-to-speech-ai): Convert text into a natural sounding MP3 with 6 AI voices, no sign up required.
- [Company Name Generator](https://www.paperchat.co/tools/company-name-generator): Generate brandable company names with reasoning for each suggestion.
- [Wix Business Name Generator](https://www.paperchat.co/tools/wix-business-name-generator): Domain friendly business name ideas tailored for Wix sites and stores.
- [Shopify Business Name Generator](https://www.paperchat.co/tools/shopify-business-name-generator): Short, brandable Shopify store and DTC brand names.
- [Agency Name Generator](https://www.paperchat.co/tools/agency-name-generator): Brandable names for design, marketing, branding, PR, and consulting agencies.
- [Boutique Name Generator](https://www.paperchat.co/tools/boutique-name-generator): Elegant names for fashion, jewelry, home goods, and lifestyle stores.
- [Restaurant Name Generator](https://www.paperchat.co/tools/restaurant-name-generator): Memorable restaurant names across every cuisine and concept.
- [Cafe Name Generator](https://www.paperchat.co/tools/cafe-name-generator): Warm cafe and coffee shop names for independents and roasters.
- [Tech Company Name Suggestions](https://www.paperchat.co/tools/tech-company-name-suggestions): Curated tech names across SaaS, AI, fintech, and devtools.
- [Firm and Enterprise Name Suggestions](https://www.paperchat.co/tools/firm-enterprise-name-suggestions): Curated names for law, accounting, consulting, finance, and engineering firms.

## Understanding AI Chatbots

- [What Is an AI Chatbot? A Plain-English Guide for Business Owners](https://www.paperchat.co/blog/what-is-an-ai-chatbot-business-guide): What AI chatbots are, how they work, and how to evaluate one.
- [What Is RAG and Why Your Chatbot Needs It](https://www.paperchat.co/blog/what-is-rag-retrieval-augmented-generation): How retrieval augmented generation keeps chatbot answers accurate.
- [How AI Chatbots Actually Learn From Your Business Content](https://www.paperchat.co/blog/how-ai-chatbots-learn-business-content): How chatbots ingest, process, and retrieve your business content.
- [Rule-Based Chatbots vs AI-Powered Chat Agents](https://www.paperchat.co/blog/rule-based-vs-ai-powered-chatbots): The difference between scripted bots and agents that understand language.
- [What Is Human Handover in AI Chat?](https://www.paperchat.co/blog/what-is-human-handover-ai-chat): Why seamless escalation from AI to a human defines support quality.
- [What Makes a Great AI Chatbot Response?](https://www.paperchat.co/blog/what-makes-great-ai-chatbot-response): What separates a trustworthy chatbot answer from a poor one.

## Comparisons and Alternatives

- [Live Chat vs AI Chatbot](https://www.paperchat.co/blog/live-chat-vs-ai-chatbot): Compared on cost, availability, and scalability.
- [AI Chatbot vs FAQ Page](https://www.paperchat.co/blog/ai-chatbot-vs-faq-page): Which handles customer questions better.
- [Free vs Paid AI Chatbots](https://www.paperchat.co/blog/free-vs-paid-ai-chatbots): What free tiers include and when paid plans pay off.
- [Chatbot Builder: No-Code vs Developer-First Platforms](https://www.paperchat.co/blog/chatbot-builder-no-code-vs-developer): Cost, customization, and ownership compared.
- [PaperChat vs Drift](https://www.paperchat.co/blog/paperchat-vs-drift): AI chat for lead generation compared.
- [PaperChat vs Tidio](https://www.paperchat.co/blog/paperchat-vs-tidio): AI chatbots for small business compared.
- [PaperChat vs Intercom (Free Alternative)](https://www.paperchat.co/blog/free-intercom-chat-alternative): A side by side look at PaperChat as a free Intercom alternative.
- [The 5 Best Intercom Alternatives with AI Chatbot Features](https://www.paperchat.co/blog/best-intercom-alternatives-ai-chatbot): Head to head roundup with a decision guide.

## Implementation Guides

- [Add a Live Chat Widget to Your Website in Under 10 Minutes](https://www.paperchat.co/blog/add-live-chat-widget-website): Install the widget on any site, no developer required.
- [Train an AI Chatbot on Your Own Business Data](https://www.paperchat.co/blog/train-ai-chatbot-business-data): Feed your website, documents, and FAQs into your chatbot.
- [Sync Your Website Content with Your AI Chatbot Automatically](https://www.paperchat.co/blog/sync-website-content-ai-chatbot): Keep the knowledge base current with crawls and webhooks.
- [Build a Multilingual AI Chatbot for a Global Audience](https://www.paperchat.co/blog/build-multilingual-ai-chatbot): Detect visitor language and reply in their native tongue.
- [Capture More Leads with an AI Chat Widget](https://www.paperchat.co/blog/capture-leads-ai-chat-widget): Proactive messaging, lead forms, and CRM sync.
- [Set Up AI-to-Human Handover in Customer Support](https://www.paperchat.co/blog/ai-to-human-handover-customer-support): Configure smooth handoff to a live agent.
- [Connect Your AI Chatbot to Zapier, n8n, and Make](https://www.paperchat.co/blog/connect-ai-chatbot-zapier-n8n-make): Automate workflows triggered by chat events.
- [Use AI Chat to Book More Meetings with Cal.com](https://www.paperchat.co/blog/use-ai-chat-book-meetings-calcom): Qualify leads and book meetings inside the chat.

## Case Studies

- [From 200 Support Tickets a Week to 50: A PaperChat Case Study](https://www.paperchat.co/blog/from-200-to-50-support-tickets-paperchat): A B2B SaaS cut weekly tickets by 76 percent.
- [How One E-Commerce Store Cut Support Emails by 60% with an AI Chatbot](https://www.paperchat.co/blog/ecommerce-cut-support-emails-ai-chatbot): A home goods retailer reduced weekly volume sharply in 90 days.
- [How a Coaching Business Automated Lead Qualification with PaperChat](https://www.paperchat.co/blog/coaching-business-automated-lead-qualification-paperchat): A coaching firm boosted booking rates and saved coach time.
- [How a SaaS Company Used AI Chat to Increase Free Trial Conversions](https://www.paperchat.co/blog/saas-ai-chat-increase-trial-conversions): Trial to paid conversion lifted with proactive chat.
- [3 Real Businesses That Grew Revenue by Adding AI Chat](https://www.paperchat.co/blog/3-businesses-grew-revenue-ai-chat): Three composite case studies of revenue growth.

## Industry Use Cases

- [5 Industries That Benefit Most from AI-Powered Website Chat](https://www.paperchat.co/blog/5-industries-ai-powered-website-chat): Where website chat delivers the highest ROI.
- [AI Customer Support for Shopify Stores: A Step-by-Step Guide](https://www.paperchat.co/blog/ai-customer-support-shopify-stores): Deploy AI support for a Shopify store end to end.
- [Set Up a WooCommerce AI Chatbot for Your Online Store](https://www.paperchat.co/blog/woocommerce-ai-chatbot-setup): Product questions, order tracking, returns, and cart recovery.
- [AI Chatbots for E-Commerce: Reduce Cart Abandonment](https://www.paperchat.co/blog/ai-chatbots-ecommerce-cart-abandonment): Address the root causes of abandoned carts with chat.
- [AI Chat for Real Estate: Qualify Leads 24/7](https://www.paperchat.co/blog/ai-chat-real-estate-qualify-leads): Capture and pre qualify inquiries outside business hours.
- [AI Chatbots for Healthcare: Answering FAQs While Staying Compliant](https://www.paperchat.co/blog/ai-chatbots-healthcare-compliance): Handle admin inquiries while respecting compliance obligations.
- [How Restaurants and Hospitality Businesses Use AI Chat for Bookings](https://www.paperchat.co/blog/restaurants-hospitality-ai-chat-bookings): Reservations, menus, and guest services around the clock.
- [How SaaS Companies Are Using AI Chatbots to Cut Churn](https://www.paperchat.co/blog/saas-ai-chatbots-reduce-churn): Address cancellation drivers across the customer lifecycle.
- [How Agencies Are Reselling AI Chatbot Software to Clients](https://www.paperchat.co/blog/agencies-reselling-ai-chatbot-software): The agency reseller model and what makes it viable.
- [5 Best AI Chatbot Integrations for E-Commerce Stores](https://www.paperchat.co/blog/5-best-ai-chatbot-integrations-ecommerce): Integrations with the most impact for online stores.
- [How AI Chatbots Are Reshaping Exam Preparation](https://www.paperchat.co/blog/ai-chatbots-reshaping-exam-preparation): Conversational AI replacing static question banks.
- [Can an AI Tutor Help You Pass the Einbürgerungstest?](https://www.paperchat.co/blog/ai-tutor-pass-einburgerungstest): What the data says about AI study tools for the German citizenship exam.
- [Building Multilingual Chatbots for Newcomers and Immigrants](https://www.paperchat.co/blog/multilingual-chatbots-newcomers-immigrants): Lessons from tools that serve many first languages at once.

## Strategy and Best Practices

- [Why 24/7 AI Customer Support Is No Longer a Luxury](https://www.paperchat.co/blog/why-247-ai-customer-support-is-expected): Why round the clock availability is now a baseline expectation.
- [The Real Cost of Slow Customer Support](https://www.paperchat.co/blog/real-cost-slow-customer-support): How slow response times drain revenue and accelerate churn.
- [8 Ways AI Chatbots Reduce Support Ticket Volume](https://www.paperchat.co/blog/8-ways-ai-chatbots-reduce-support-ticket-volume): How chatbots cut inbound ticket volume, with benchmarks.
- [10 Customer Support Tasks You Can Automate with an AI Chatbot Today](https://www.paperchat.co/blog/10-customer-support-tasks-automate-ai-chatbot): The tasks chatbots handle best and where humans still matter.
- [10 Questions Your AI Chatbot Should Answer Instantly](https://www.paperchat.co/blog/10-questions-ai-chatbot-answer-instantly): Coverage gaps that signal a training problem.
- [6 Ways to Use an AI Chatbot for Lead Generation](https://www.paperchat.co/blog/6-ways-ai-chatbot-lead-generation): Approaches beyond support, backed by current data.
- [7 Mistakes to Avoid When Training Your AI Chatbot](https://www.paperchat.co/blog/7-mistakes-avoid-training-ai-chatbot): Common training mistakes and how to fix them.
- [7 Signs Your Business Is Ready for an AI Customer Support Agent](https://www.paperchat.co/blog/7-signs-business-ready-ai-customer-support-agent): Signals that it is time to deploy AI support.
- [8 Metrics to Track When You Deploy an AI Customer Support Chatbot](https://www.paperchat.co/blog/8-metrics-track-ai-customer-support-chatbot): Metrics, benchmarks, and how to calculate each.
- [How to Automate Customer Support Without Losing the Human Touch](https://www.paperchat.co/blog/automate-customer-support-human-touch): Using AI in a way that feels helpful, not cold.
- [Why Multilingual AI Chat is a Competitive Advantage](https://www.paperchat.co/blog/multilingual-ai-chat-competitive-advantage): Why language coverage is a genuine differentiator.
- [How Real-Time Conversation Analytics Improve Customer Experience](https://www.paperchat.co/blog/real-time-conversation-analytics-customer-experience): Turning chat interactions into structured insight.

## Optional

- [Blog: Education](https://www.paperchat.co/blog/category/education): Foundational explainers on AI chatbots and customer support.
- [Blog: How To](https://www.paperchat.co/blog/category/how-to): Step by step implementation and configuration guides.
- [Blog: Industry-Specific](https://www.paperchat.co/blog/category/industry): Use cases and strategies by sector.
- [Blog: Case Studies](https://www.paperchat.co/blog/category/case-study): Real world results from businesses using AI chat.
- [Blog: Comparisons and Alternatives](https://www.paperchat.co/blog/category/comparison): Side by side comparisons of AI chat tools.
- [Blog: Feature Spotlights](https://www.paperchat.co/blog/category/feature): Deep dives into PaperChat features.
- [Blog: Listicles and Roundups](https://www.paperchat.co/blog/category/listicle): Curated lists and roundups.
- [Contact](https://www.paperchat.co/contact): Get in touch with the PaperChat team.
- [Privacy Policy](https://www.paperchat.co/privacy): How PaperChat handles personal data.
- [Terms of Service](https://www.paperchat.co/terms): The terms governing use of PaperChat.